> For the complete documentation index, see [llms.txt](https://utmwiki.rahbab.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://utmwiki.rahbab.com/international/visa-registration-and-arrival.md).

# VISA, Registration & Arrival

This is a comprehensive guide listing all the steps from A-Z to help you with your arrival at UTM.

## Table Of Contacts

<table data-view="cards"><thead><tr><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h3>1. Official Contacts</h3></td><td><a href="/pages/4ynvsJ0GTDrocUPVMNvE#id-1.-official-contacts-1">/pages/4ynvsJ0GTDrocUPVMNvE#id-1.-official-contacts-1</a></td></tr><tr><td><h3>2. Registration</h3></td><td><a href="/pages/4ynvsJ0GTDrocUPVMNvE#id-2.-registration-1">/pages/4ynvsJ0GTDrocUPVMNvE#id-2.-registration-1</a></td></tr><tr><td><h3>3. Arrival Process</h3><h4><a href="#a-pre-arrival-1">a) Pre-Arrival</a></h4><h4><a href="#b-arrival-at-klia-1">b) Arrival at KLIA</a></h4><h4><a href="#c-post-arrival-1">c) Post-Arrival</a></h4></td><td><a href="/pages/4ynvsJ0GTDrocUPVMNvE#id-3.-arrival-process-1">/pages/4ynvsJ0GTDrocUPVMNvE#id-3.-arrival-process-1</a></td></tr><tr><td><h3>4. Upon Arrival at UTM</h3></td><td><a href="/pages/4ynvsJ0GTDrocUPVMNvE#id-4.-upon-arrival-at-utm-1">/pages/4ynvsJ0GTDrocUPVMNvE#id-4.-upon-arrival-at-utm-1</a></td></tr></tbody></table>

## 1. Official Contacts

<table data-view="cards"><thead><tr><th></th><th></th><th></th></tr></thead><tbody><tr><td><h3>VISA</h3></td><td><i class="fa-envelope">:envelope:</i> visa@utm.my<br><i class="fa-envelope">:envelope:</i> upu@utm.my<br><i class="fa-phone">:phone:</i> +60 12-641 0056</td><td><i class="fa-envelope">:envelope:</i> iscjb@utm.my<br><i class="fa-phone">:phone:</i> +60 12-215 0054</td></tr><tr><td><h3>International</h3></td><td><i class="fa-envelope">:envelope:</i> international@utm.my</td><td><h3>EMGS</h3><p><i class="fa-envelope">:envelope:</i> enquiry@emgs.com.my<br><i class="fa-phone">:phone:</i> +60 13-222 7745</p></td></tr><tr><td><h3><strong>International Student Activity</strong></h3></td><td><i class="fa-envelope">:envelope:</i> studentexperience@utm.my</td><td><i class="fa-phone">:phone:</i> +60 12-249 7005</td></tr></tbody></table>

## 2. Registration

<figure><img src="/files/lTroL3R3zbFZ74QB9BKD" alt=""><figcaption></figcaption></figure>

## 3. Arrival Process

### a) Pre-Arrival

{% stepper %}
{% step %}

#### Apply for Electronic Visa Approval Letter (eVAL)

* **How to apply:** Submit your application online here\
  🔗 <https://visa.educationmalaysia.gov.my/>
* **Processing time:** Normally 3–8 weeks. Apply early to avoid delays.
* **Documents required:** Passport data page, UTM offer letter, academic records, health declaration, passport photo, and proof of English competency (if required).
* **Additional requirements:** 🔗 <https://visa.educationmalaysia.gov.my/guidelines>

The VAL is the official approval from the Immigration Department of Malaysia permitting you to study in Malaysia. You must have a valid VAL before entering the country.
{% endstep %}

{% step %}

#### Apply for Single Entry Visa (SEV)

* **How to apply:** Submit your application online here\
  🔗 <https://malaysiavisa.imi.gov.my/evisa>
* **Processing time:** Normally 2 days. Max 7 days.
* **Documents required:** Passport data page & passport photo.
* **Additional notes:** Kindly note that some nationalities will be required to obtain a Visa on Arrival (VOA) upon landing in Malaysia.

{% hint style="warning" %}
If you fail to get your SEV issued, you will be denied entry to Malaysia.
{% endhint %}
{% endstep %}

{% step %}

#### Book your flight

{% hint style="danger" %}
DO NOT book your flight before getting eVAL and SEV approval. You will be denied entry
{% endhint %}
{% endstep %}

{% step %}

#### Malaysia Digital Arrival Card (MDAC)

After obtaining the eVAL, students are required to complete the Malaysia Digital Arrival Card (MDAC) as early as 3 days (including submission day) before arrival.\
🔗 <https://imigresen-online.imi.gov.my/mdac/main>
{% endstep %}

{% step %}

#### EMGS Mobile App

Please download the **EMGS Mobile App** and fill up the **Pre-Arrival Form** 3 days before arrival to Malaysia to avoid any delays during your arrival.
{% endstep %}

{% step %}

#### Notify UTM

Please notify **UTM International** as they may need to make necessary arrangements to welcome you upon your arrival.
{% endstep %}

{% step %}

#### Documents Checklist&#x20;

* [x] Passport
* [x] UTM offer letter
* [x] Visa Approval Letter (VAL) and SEV/eVisa
* [x] EMGS approval letter (if applicable)
* [x] Passport-sized photographs
* [x] Other required documents (LOE/NOC/NOL)
* [x] Proof of required payments/fees
* [x] Insurance certificate/policy page (valid & active)
  {% endstep %}
  {% endstepper %}

### b) Arrival at KLIA

{% stepper %}
{% step %}

#### Upon Arrival at Kuala Lumpur International Airport

* At the airport, please inform the immigration officers that you’re an international student and present your MDAC registration.\
  They will ensure your passport is stamped with a **Special Pass**.
* Please make sure the **Special Pass** is stamped on your passport before leaving the Immigration Counters.<br>

  <div align="left"><figure><img src="/files/2ybzN4QqvRMrUeBwPxkS" alt="" width="171"><figcaption></figcaption></figure></div>

{% hint style="danger" %}
**Important:** Make sure you **don’t** get a *social visit stamp* – this will make you **ineligible** for a Student Pass Endorsement.
{% endhint %}
{% endstep %}

{% step %}

#### EMGS International Student Arrival Centre (ISAC)

<div align="left"><figure><img src="/files/JdxA1t51CIipLlGeYSpm" alt="" width="375"><figcaption></figcaption></figure></div>

#### Terminal KLIA-1&#x20;

* **Location:** Arrival Hall in the main terminal building at Level 3, before the immigration clearance counters

#### Terminal KLIA-2

* **Location:** Level 3A after the exit from the Skybridge
* **Note:** International students who arrive in Malaysia on Level 2 will be required to take the Passenger lifts to Level 3A
  {% endstep %}
  {% endstepper %}

### c) Post-Arrival

<details>

<summary>Reaching UTM from <strong>KLIA-1</strong></summary>

#### <i class="fa-plane-arrival">:plane-arrival:</i> **Flight Option**

1. Malaysia Airlines - Level 5 - Domestic Flight
2. Reach at Senai International Airport Johor Bahru
3. Grab/Air Asia Ride/Ride Hailing - 15min (14 KM)

#### <i class="fa-van-shuttle">:van-shuttle:</i> **Bus Option**

1. At Level 1 - Taxi & Bus Ticketing Counter, buy a ticket
   * Or purchase online at **easybook.com** OR via the **RedBus mobile app.** \
     (Prices are approx. RM60-70)
   * Dropoff at Bus Station Skudai (Shell)
2. From Bus Station Skudai to UTM by Grab (3.1 KM)

#### <i class="fa-train-subway">:train-subway:</i> **Train Option**

1. **Level 1 - KLIA 1 to KL Sentral**
   * Adult RM 55
2. KL Sentral to Johor Bahru Sentral
   * Adult RM 70
3. Johor Bahru Sentral by Grab (22 KM)

</details>

<details>

<summary>Reaching UTM from <strong>KLIA-2</strong></summary>

#### <i class="fa-plane-arrival">:plane-arrival:</i> **Flight Option**

1. Air Asia - Change to Domestic Flight - Level 2
2. Reach at Senai International Airport Johor Bahru
3. Grab/Air Asia Ride/Ride Hailing - 15min (14 KM)

#### <i class="fa-van-shuttle">:van-shuttle:</i> **Bus Option**

1. At Level 1 - Taxi & Bus Ticketing Counter, buy a ticket
   * Or purchase online at **easybook.com** OR via the **RedBus mobile app.** \
     (Prices are approx. RM60-70)
   * Dropoff at Bus Station Skudai (Shell)
2. From Bus Station Skudai to UTM by Grab (3.1 KM)

#### <i class="fa-train-subway">:train-subway:</i> **Train Option**

1. **Level 1 - KLIA 2 to KL Sentral**
   * Adult RM 55
2. KL Sentral to Johor Bahru Sentral
   * Adult RM 70
3. Johor Bahru Sentral by Grab (22 KM)

</details>

## 4. Upon Arrival at UTM

{% hint style="warning" %}
Within seven (7) days of arriving in Malaysia, you must complete the following post-arrival procedures for Student Pass endorsement.
{% endhint %}

{% stepper %}
{% step %}

#### Visit UTM International, Block S19 - Level 1

<div align="left"><figure><img src="/files/iGkJHXxEzlQA9cjdbmo0" alt="" width="375"><figcaption></figcaption></figure></div>

* Present all original documents to **UTM International Block S19** for verification.
* You will also receive guidance on the post-arrival process and a checklist to ensure all requirements are met.
  {% endstep %}

{% step %}

#### Visit UTM Health Center (Pusat Kesihatan UTM)

Complete your mandatory medical and health screening at the UTM Clinic.

{% hint style="info" %}
Keep a copy of your health declaration and book your medical screening immediately after arrival to avoid delays in Student Pass endorsement afterwards.
{% endhint %}
{% endstep %}

{% step %}

#### Student Recruitment & Admission Section (SRAD), Block F54/SPS - Level 2

Students must bring and present the original documents.\
\&#xNAN;*(Passport, original academic certificates and transcripts)*
{% endstep %}

{% step %}

#### Matric Card, Block F54/SPS - Level 1

Collect your student matric card at the Admission Unit.
{% endstep %}

{% step %}

#### Return to UTM International, Block S19 - Level 2

<div align="left"><figure><img src="/files/i61CUKCHHLowPxIPT01l" alt="" width="375"><figcaption></figcaption></figure></div>

* Return to UTM International and submit your passport for the final visa endorsement process.
* Your passport will be forwarded to the Immigration Department of Malaysia for verification and for your Student Pass sticker to be endorsed in your passport.
* **Processing time:** At least 22 working days after complete submission. You will get a notification via email to collect it.

{% hint style="danger" %}
⚠️ **Important**: Students must remain in Malaysia during this period. Travelling abroad before endorsement will cancel your VAL/SEV.
{% endhint %}
{% endstep %}

{% step %}

#### International Student Orientation Program (ISOP)

Students are required to attend the **International Student Orientation Program (ISOP)** conducted by UTM International.
{% endstep %}

{% step %}

#### Faculty Briefing

Students are required to attend the **faculty briefing**.
{% endstep %}
{% endstepper %}


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